Clarify Your Direction, Get Aligned

Bring in Yastrow & Company in for a four-week Leadership Strategy Alignment Sprint, which centers on a full-day workshop to
build consensus among your senior leadership and clarify your strategic direction. What are you waiting for?

Get Started Now
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Consulting

Take your business to the next level by engaging Yastrow & Company to unearth key business challenges and to create strategies that will develop the dedicated commitment of your customers and employees.

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Speaking

Engage your audience with an inspiring keynote speech or interactive workshop that will provoke your team to re-envision your approach to business, sales, marketing, customer experience or employee engagement.

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Coaching

Enroll in one of our coaching programs to challenge your team to think differently about your strategic direction and customer relationships. We provide customized content and expert advice to teams and individuals.

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The Commitment Compass Approach

Business Strategy &
Leadership Alignment

Strategic Business Consulting

Leadership Strategy Alignment

Leadership Coaching

Marketing,
Branding & Sales

Brand Benchmark Customer Research

Brand Strategy Development

Customer Experience Design

Sales & Customer Relationship Training

Company Culture &
Employee Engagement

Employee Actions Development

Internal Brand & Culture Alignment

Employee Experience Design

Develop Commitment, Drive Results

Yastrow & Company will help you develop customer and employee commitment that drives long-term results.

Explore Our Approach
Yastrow & Company put together a program that produced spectacular results, and the quality of our communication and customer satisfaction is vastly improved. I’ve been in business for 40 years, and Steve is the first consultant that I’ve gotten my money’s worth from. We’re going to continue to work with Steve and the bright, energetic people on his team.
Jim Winter

Jim Winter

COO, Dimension Design

Yastrow & Company’s workshops helped bring out what is best at Acuative. His insights were fresh and long-lasting—we continue to use his tools and approach years later.
Jennifer Whelan

Jennifer Whelan

Vice President, Marketing, Acuative

We are absolutely better off after engaging Yastrow & Company. They helped us look at our business from our clients’ perspective, resulting in a cultural shift throughout our organization. These changes have made a big impact – we’ve gained new clients and strengthened relationships with existing clients. The investment was well worth it.
Marc Allen

Marc Allen

Vice President of Sales, AMD Industries

Rancho La Puerta has enjoyed continued success because of the work we did with Yastrow & Company. Together, we implemented business strategies that have contributed to our success. Steve and his team truly believe in our brand, and our experience with them was empowering, fun and a great learning opportunity. I highly recommend Yastrow & Company to any business that needs help building the bottom line.
Roma Maxwell

Roma Maxwell

Director of Sales & Marketing, Rancho La Puerta

Yastrow & Company’s approach to integrating all customer contacts into a comprehensive marketing message is a must in today’s information age. We have partnered with Steve and his team to develop our integrated and comprehensive marketing message, and as a result of their excellent work, Steve’s book is required reading for all of our employees.
Craig Dwight

Craig Dwight

Chairman & CEO, Horizon Bankcorp

I rarely book speakers more than once. But I’ve used Steve four times! Yastrow & Company has our association’s interest at heart and works tirelessly to deliver customized programs. Steve always ranks highly with our affiliates because he is outcome-focused, fast-paced and highly engaging. Anyone looking for insight and understanding into marketing, branding and sales should book Steve!
Chris Miller

Chris Miller

Executive Director, Professional Systems Network International

The Commitment Challenge

Developing customer and employee commitment is not easy! Our clients come to us when they run into challenges developing that commitment. Yastrow & Company has helped clients from a variety of industries address the following challenges:

Leadership Team Alignment

Is your leadership team disjointed, misaligned and scattered?”
• Align your team with a customized business strategy workshop to determine the most lucrative areas of untapped potential in your business
• Gain insights that will help you get inspired to re-envision your approach to your business and define your strategic direction

Customer Loyalty

Are your customers price-sensitive and unpredictable?

• Develop a brand strategy and communications plan that differentiates your company from the competition
• Map your customer journey and identify opportunities to design customer experiences that motivate your customers to act in ways that drive your results

Employee Engagement

Is your team unmotivated, disconnected and disengaged?
• Inspire your employees through a shared belief of why your company matters
• Establish your company habits, the shared behaviors that your whole team will take to deliver exceptional customer experiences and create a positive company culture

Customer Relationships

When your customers think about you, do they think “we” or “us and them”?
• Conduct qualitative customer research to better understand the beliefs, attitudes, and perspective of your customers
• Train your team how to create relationship-building encounters and engage your customers in conversations they care about

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Yastrow & Company Books

Brand Harmony

Brand Harmony

20

Create customer experiences that blend together to tell a clear, compelling, motivating, story.

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We: The Ideal Customer Relationship

We: The Ideal Customer Relationship

20

Aim to make every customer interaction a relationship-building encounter. “We” relationships develop commitment.

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Ditch the Pitch

Ditch the Pitch

20

Tear up your sales pitch and engage in fresh, spontaneous, improvised conversations that matter to your customers.

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Let's Connect

The Yastrow & Company team is passionate about inspiring our clients to challenge their thinking and clarify their direction. Let’s connect to determine how we can help you develop commitment to drive your results.

Please fill out this form to get in touch with our team,
or contact us directly at connect@yastrow.com.

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