Clarify Your Direction, Get Aligned
Consulting
Take your business to the next level by engaging Yastrow & Company to unearth key business challenges and to create strategies that will develop the dedicated commitment of your customers and employees.
Speaking
Engage your audience with an inspiring keynote speech or interactive workshop that will provoke your team to re-envision your approach to business, sales, marketing, customer experience or employee engagement.
Coaching
Enroll in one of our coaching programs to challenge your team to think differently about your strategic direction and customer relationships. We provide customized content and expert advice to teams and individuals.
The Commitment Compass Approach
Business Strategy &
Leadership Alignment
Strategic Business Consulting
Leadership Strategy Alignment
Leadership Coaching
Marketing,
Branding & Sales
Brand Benchmark Customer Research
Brand Strategy Development
Customer Experience Design
Sales & Customer Relationship Training
Company Culture &
Employee Engagement
Employee Actions Development
Internal Brand & Culture Alignment
Employee Experience Design
Explore Our Approach
The Commitment Challenge
Developing customer and employee commitment is not easy! Our clients come to us when they run into challenges developing that commitment. Yastrow & Company has helped clients from a variety of industries address the following challenges:
Leadership Team Alignment
Is your leadership team disjointed, misaligned and scattered?”
• Align your team with a customized business strategy workshop to determine the most lucrative areas of untapped potential in your business
• Gain insights that will help you get inspired to re-envision your approach to your business and define your strategic direction
Customer Loyalty
Are your customers price-sensitive and unpredictable?
• Develop a brand strategy and communications plan that differentiates your company from the competition
• Map your customer journey and identify opportunities to design customer experiences that motivate your customers to act in ways that drive your results
Employee Engagement
Is your team unmotivated, disconnected and disengaged?
• Inspire your employees through a shared belief of why your company matters
• Establish your company habits, the shared behaviors that your whole team will take to deliver exceptional customer experiences and create a positive company culture
Customer Relationships
When your customers think about you, do they think “we” or “us and them”?
• Conduct qualitative customer research to better understand the beliefs, attitudes, and perspective of your customers
• Train your team how to create relationship-building encounters and engage your customers in conversations they care about
Yastrow & Company Books
Brand Harmony
20
Create customer experiences that blend together to tell a clear, compelling, motivating, story.
We: The Ideal Customer Relationship
20
Aim to make every customer interaction a relationship-building encounter. “We” relationships develop commitment.
Ditch the Pitch
20
Tear up your sales pitch and engage in fresh, spontaneous, improvised conversations that matter to your customers.
Let's Connect
The Yastrow & Company team is passionate about inspiring our clients to challenge their thinking and clarify their direction. Let’s connect to determine how we can help you develop commitment to drive your results.
Please fill out this form to get in touch with our team,
or contact us directly at connect@yastrow.com.