Branding and Marketing Speaker Steve Yastrow

Steve YastrowBranding and marketing speaker Steve Yastrow challenges audiences to answer the question, “Do your customers believe in you?”

His fresh, provocative approach to marketing, branding and customer relationships, along with his engaging speaking style, shows audiences how to create compelling customer beliefs that drive business results.

Business Keynote Speaker Steve Yastrow at LINE-XThrough his keynotes and workshops, marketing expert Steve Yastrow inspires audiences with ideas they can put into practice right away. Steve’s in-depth, real-world experiences advising hundreds of organizations inform his proven methods for driving business results.


Brand Harmony and We: the Ideal Customer Relationship

Steve’s unique approach to marketing is developed in his two marketing books, Brand Harmony and We: The Ideal Customer Relationship. Readers and audiences learn how to strengthen their brands by creating a seamless, motivating customer experience.



See Steve Speak


Marketing Speaking Topics

Business Keynote Speaker Steve Yastrow at LINE-XEach of Steve’s marketing speaking topics will be customized for your organization and can be conducted in a keynote or interactive workshop format.

Click on a topic below to read more.

(Photo Credit: Danielle Masucci Photography)


We: Create Profitable Customer Relationships

The most loyal and profitable customer relationships develop when your customers think “We,” rather than “Us and Them.”

Can be customized for these audiences: senior management, salespeople and employees with customer contact

Key Audience Takeaways:

  • Understand that relationships are far more differentiating than products or services
  • Learn the concept of creating relationship-building encounters instead of relationship-eroding transactions
  • Explore how to create ongoing conversations with customers that nurture meaningful, loyal and profitable customer relationships

Value to your Business:

  • Increase revenue per customer
  • Create relationships with more people in customer organizations
  • Increase customer loyalty and reduce customer attrition
  • Improve employees’ ability to engage customers in encounters

Brand Harmony: The Connection between Employees, Customers and Results

Customers form strong brand impressions of your organization when all interactions they have with you blend in harmony to tell one clear, integrated, compelling story. How well are you creating an experience of brand harmony for your customers?

Can be customized for these audiences: senior management, marketing team, and the broader employee population

Key Audience Takeaways:

  • Discover how to improve results through a fresh approach to marketing and branding
  • Gain insights into how to refine and communicate your brand story
  • Learn methods to strengthen your brand by creating a seamless, motivating customer experience
  • Understand the value of creating strong “brand habits” throughout your organization 

Value to your Business:

  • Drive revenue and profits
  • Clarify and strengthen your brand
  • Create a more powerful customer experience
  • Improve effectiveness of marketing communications
  • Increase employee engagement


Learn More or Book Steve for Your Event

To book Steve or check his availability, please contact:


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"In one morning, Steve re-energized the way we look at marketing. The only question we had at the end of the session was, ‘When can we get him back?’"
Doug Ducey
CEO & Chairman, Cold Stone Creamery
Governor of Arizona

"In these high pressure times of bite-size communications we all hunger to be listened to and cared for individually. Our customers know great hospitality, the kind that is not about selling but treating their needs as our highest priority. Steve Yastrow’s teachings are applicable to any business that values long-standing success based on personal relationships."
Alex von Bidder, Managing Partner, The Four Seasons Restaurant, New York

"Not only is Steve's content sound, but the energy he displays in delivering it will knock your socks off."
Kathleen Phillips
Ernst & Young, Chicago, IL

"Steve Yastrow is at the forefront of the next evolution in marketing. We have implemented many of his innovative ideas... and have seen very positive results."
Mike Depatie
CEO, Kimpton Hotels and Restaurants

"Steve has our association’s interest at heart and works tirelessly to deliver customized programs. He always ranks highly with our affiliates because he is outcome-focused, fast-paced and highly engaging. Anyone looking for insight and understanding into marketing, branding and sales should book Steve!"
Chris Miller, Executive Director, Professional Systems Network International

"Steve’s workshops helped bring out what is best at Acuative. His insights were fresh and long-lasting—we continue to use his tools and approach years later."
Jennifer Whelan
VP Marketing, Acuative

"I give Steve two thumbs up—five thumbs up, if I had that many!"
Roma Maxwell
Director of Sales and Marketing, Rancho La Puerta

Speaking Clients
  • BBN Europe
  • Brand ManageCamp
  • Michigan State University
  • Multievents Mauritius
  • Purina Mills
  • Subway
See All Speaking Clients
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