Newsletter: Moments with Presence

Today’s issue of my newsletter is called Moments with Presence.

The basic idea:  Your customers live half a million minutes each year, and remember only a few of them.  Will they remember the moments they share with you?

Please share your comments!

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Posted in Customer Encounters
2 comments on “Newsletter: Moments with Presence
  1. amanda says:

    Beautiful newsletter!

    We marketers talk about “cutting through the clutter” of the 3,000 advertising messages a person sees each day. That means one sees almost eight ad messages per minute! (assuming he sleeps eight hours) It’s clear that being one of those ads can’t compete with a genuine dialogue or even purposeful email message.

    • Thanks … Doesn’t it make sense that, as humans, we are more likely to embrace meaningful, human encounter than the one-way shouting of advertising?

      A true moment with presence is the best marketing possible.

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