We: The Ideal Customer Relationship

Your business will be more successful if your customers think of you in terms of “we” instead of “us and them.” In this video, I explore the concepts from my book We: The Ideal Customer Relationship:

Posted in Customer Encounters, We relationships

Leave a Reply

Your email address will not be published. Required fields are marked *


Subscribe to the Blog

On Steve's Mind
Get Steve's newsletter featuring his ideas and practical advice delivered to your email inbox.
* = required field
Latest Tweets