Author, Speaker, Consultant: Ideas on Creating Profitable Customer Relationships

The aperitif pitch

Written on July 2, 2010 – 2:43 am | by Steve Yastrow |

I don’t like the concept of the elevator pitch, that 30-second monologue that is designed to summarize your story, but will have the actual effect of obscuring your story.  (See this post, Tear Up Your Elevator Pitch and/or page 77 in my book We)

I’ve had people in television production and venture capital say this to me: “But sometimes I need an elevator pitch.  The (television network/investor) doesn’t want to give us much time, so they require that we give them a 30-second pitch.”

That’s true. It’s too bad, but it’s true.  So let’s explore how to deal with the mandated pitch.

Realize that the goal of the mandated 30-second pitch is not to sell your television programing idea or raise $25 million in investment capital. Yes, it would be wonderful if you achieved that outcome, but it is very unlikely. The only goal of the mandated 30 second pitch is to interest your customer in having a deep, relationship-building conversation with you.

Look at the mandated 30-second pitch as an aperitif.  An aperitif is an alcoholic drink that is served before a meal to stimulate appetite. (Digestifs, in contrast, are served after meals to aid digestion.)  The only thing you want from the mandated 30-second pitch is to whet the appetite of the person you are trying to sell.  The aperitif doesn’t make the meal, but it makes a great meal possible.

So, like a skilled dinner host, recognize the limitations of the aperitif you serve. See it for what it is: a gateway to something much more memorable. Don’t depend on a mandated elevator pitch to make your sale.

RSS feed | Trackback URI

Comments - Add yours! »

No comments yet.

Name (required)
E-mail (required - never shown publicly)
URI
Subscribe to comments via email
Your Comment (smaller size | larger size)
You may use <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong> in your comment.

Related Posts

  • Sales Tip: Don’t Think So Much Want to sell more? Don’t Think So Much is the...

  • Ditch the Pitch: You are an awesome improviser My newsletter today is a 90-second video. Here’s the message:...

  • There won’t be a party if it’s not cool In a scene from the movie The Social Network, the...

  • The Seven Ditch the Pitch Habits Improvising sales conversations – ditching the pitch – isn’t difficult,...

  • Say Less. Sell More. Does it irritate you when a sales person talks too...

    Related posts brought to you by Yet Another Related Posts Plugin.

  • books

    Steve’s Books

    "When Steve Yastrow writes, I pay close attention"
    - Tom Peters

    "I had to buy two copies. The first one is so dog-eared and underlined I couldn't read it any longer."
    - Seth Godin

    Steve is the author of Brand Harmony and the newly published We: The Ideal Customer Relationship. Learn more and order direct from our Products page, or from Amazon.

    About Steve Yastrow and Yastrow & Company

    In addition to writing, I spend most of my work time helping companies unleash their potential by creating better connections with their customers. This happens through my speaking events and through Yastrow & Company consulting engagements, where my team and I help companies figure out who they intend to be in the future, and then engage the entire company in creating that future through strong "We" customer relationships.

    Before starting Yastrow & Company in the mid-90s I was vice-president of resort marketing for Hyatt Hotels. My experiences in the hotel business showed me clearly that most marketing doesn’t happen in the marketing department. Customers are paying attention to all interactions with a company, not just the promises made in traditional "marketing communications."

    For more information, see our About page.