Comments on: “Will Never Be Played Again” http://yastrow.com/2009/will-never-be-played-again/ Author, Speaker, Consultant: Ideas on Creating Profitable Customer Relationships Tue, 17 Apr 2012 14:32:10 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Dan Gunter http://yastrow.com/2009/will-never-be-played-again/comment-page-1/#comment-2110 Dan Gunter Wed, 27 May 2009 15:16:44 +0000 http://yastrow.com/?p=709#comment-2110 "The test of true intelligence is the ability to hold two opposing thoughts in mind at the same time and retain the ability to function." -- F. Scott Fitzgerald. One of my favorite quotes. A good example of the poetry and poignancy of his words, and also a very apt description of the kind of thinking ability it takes to explore the issues facing organizations and businesses -- especially in these rapidly changing times. “The test of true intelligence is the ability to hold two opposing thoughts in mind at the same time and retain the ability to function.” — F. Scott Fitzgerald. One of my favorite quotes. A good example of the poetry and poignancy of his words, and also a very apt description of the kind of thinking ability it takes to explore the issues facing organizations and businesses — especially in these rapidly changing times.

]]> By: BLarner http://yastrow.com/2009/will-never-be-played-again/comment-page-1/#comment-1843 BLarner Sun, 26 Apr 2009 14:59:05 +0000 http://yastrow.com/?p=709#comment-1843 Steve wrote: "To create a relationship-building encounter, your customer must feel that the interaction he shares with you is fresh, unscripted, one-of-a-kind. He has the sense that this moment has never happened before, and will never happen again." If everyone shared this mantra, we would see the major changes we seek to see. yar, bonnieL triiibe on! Steve wrote: “To create a relationship-building encounter, your customer must feel that the interaction he shares with you is fresh, unscripted, one-of-a-kind. He has the sense that this moment has never happened before, and will never happen again.”

If everyone shared this mantra, we would see the major changes we seek to see.

yar,
bonnieL
triiibe on!

]]> By: Larry Kaufman http://yastrow.com/2009/will-never-be-played-again/comment-page-1/#comment-1589 Larry Kaufman Thu, 16 Apr 2009 14:50:25 +0000 http://yastrow.com/?p=709#comment-1589 You left out the clincher about Daisy's way of talking -- Her voice was full of money! You left out the clincher about Daisy’s way of talking — Her voice was full of money!

]]> By: Andy Thorp http://yastrow.com/2009/will-never-be-played-again/comment-page-1/#comment-1570 Andy Thorp Wed, 15 Apr 2009 22:52:20 +0000 http://yastrow.com/?p=709#comment-1570 I liked your reference to poetic expression. Me, I'm a sucker for movie references and I'd draw your attention to one of my favourite films - 'Sideways'. There's a wonderful scene with Paul Giamatti and Virginia Madsen where they talk about wine, a subject that draws them together. It's a private moment between them and they express their passion for wine so beautifully, a lesson in engaged listening and the kind of 'Otaku' that Seth Godin would be proud of. Through words and body language both protagonists effectively declare their love for each other. It's great to discover a common point of interest with another person, but if you can express your shared passion as wonderfully as these two, you'll experience a'eureka' moment of connection. I liked your reference to poetic expression. Me, I’m a sucker for movie references and I’d draw your attention to one of my favourite films – ‘Sideways’. There’s a wonderful scene with Paul Giamatti and Virginia Madsen where they talk about wine, a subject that draws them together. It’s a private moment between them and they express their passion for wine so beautifully, a lesson in engaged listening and the kind of ‘Otaku’ that Seth Godin would be proud of. Through words and body language both protagonists effectively declare their love for each other. It’s great to discover a common point of interest with another person, but if you can express your shared passion as wonderfully as these two, you’ll experience a’eureka’ moment of connection.

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