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	<title>Comments on: The Things That Matter</title>
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	<link>http://yastrow.com/2009/the-things-that-matter/</link>
	<description>Author, Speaker, Consultant: Ideas on Creating Profitable Customer Relationships</description>
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		<title>By: Amanda Cullen</title>
		<link>http://yastrow.com/2009/the-things-that-matter/comment-page-1/#comment-11292</link>
		<dc:creator>Amanda Cullen</dc:creator>
		<pubDate>Thu, 08 Oct 2009 15:30:31 +0000</pubDate>
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		<description>I really like the concept of the &quot;to-don&#039;t&quot; list. There is so much minutia that I could get caught up in if I didn&#039;t keep my focus on achieving my business goals.</description>
		<content:encoded><![CDATA[<p>I really like the concept of the &#8220;to-don&#8217;t&#8221; list. There is so much minutia that I could get caught up in if I didn&#8217;t keep my focus on achieving my business goals.</p>
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		<title>By: leonghw</title>
		<link>http://yastrow.com/2009/the-things-that-matter/comment-page-1/#comment-10808</link>
		<dc:creator>leonghw</dc:creator>
		<pubDate>Wed, 07 Oct 2009 02:07:42 +0000</pubDate>
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		<description>superb article Steve.
you really brought home the point: Focus on what matters..to your customer.

the examples are great. 
provides context for your point.

thanks. great article. i learnt a lot from it.</description>
		<content:encoded><![CDATA[<p>superb article Steve.<br />
you really brought home the point: Focus on what matters..to your customer.</p>
<p>the examples are great.<br />
provides context for your point.</p>
<p>thanks. great article. i learnt a lot from it.</p>
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