Author, Speaker, Consultant: Ideas on Creating Profitable Customer Relationships

From the Museum of Badvertising

Written on March 22, 2009 – 7:59 pm | by Steve Yastrow |

This is how one guy decided to promote his construction company.

From the "Museum of Badvertising"

Do you wash your hands before or after you pick up the card?

RSS feed | Trackback URI

7 Comments - Add yours! »

Comment by Amanda Cullen Subscribed to comments via email
2009-03-23 10:08:27

I wonder how he rationalized this promotional decision…
“Hey, it’s cheaper than a billboard”
“EVERYBODY looks here”
“The neon green contrasts so nicely with the white porcelain”

Or maybe he was trying to associate the feeling of relief upon emptying one’s bladder with the decision to choose his company.

 
Comment by Caroline Ceisel
2009-03-23 14:19:34

“So, how did you find your contractor?”

“I found him at the urinal.”

 
Comment by Kristi Frlekin Subscribed to comments via email
2009-03-23 15:37:49

Hey, everybody: It works. It got noticed locally and now nationally (you are online writing and reading about this, right?) Don’t know where Sean’s Construction is located but wouldn’t be too hard to find out.

Comment by Amanda Cullen Subscribed to comments via email
2009-03-23 15:43:52

I’m not so sure about that. I didn’t even try to read the name on the card at first, and now I can just barely make it out. And if you did decide to look up your local Sean’s Construction, you probably will find a different company.

 
 
Comment by Fred H Schlegel
2009-03-23 17:57:22

Maybe this is just a case of multi-tasking gone bad.

i certainly wouldn’t close the deal with a handshake.

 
Comment by Steve Yastrow
2009-03-23 20:49:37

Kristi … doesn’t it depend what you mean by “it works?”

Getting noticed doesn’t make the cash register ring. It may be a necessary, interim step, but it only has value if it leads to someone to become more inovlved with you. Capturing eyeballs is highly overrated.

How would you define “it works?”

Comment by Kristi Frlekin Subscribed to comments via email
2009-03-24 12:17:29

My goal and promise with each client is to do three things:

1. Get them NOTICED (no, I have never resorted to bathroom tactics. I rely on stunningly appropriate graphics that reflect their personal/corporate brand)

2. Get them UNDERSTOOD

3. Get them REMEMBERED

Getting NOTICED is paramount. In this case Sean’s tactic “worked” to get our attention. We have no way of knowing if this led to making the phone ring and cash register ring.

 
 
Name (required)
E-mail (required - never shown publicly)
URI
Subscribe to comments via email
Your Comment (smaller size | larger size)
You may use <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong> in your comment.

Related Posts

  • Museum of Badvertising: Volkswagen’s weird coda Have you seen the latest Volkswagen TV ad, focused on...

  • Quiver in Your Boots When was the last time your company made a daring,...

  • What businesses can learn from non-profits Steve has a very interesting newsletter today about What businesses...

  • From Not Selling to Selling – The Gentle Turn Do you ever have trouble transitioning a conversation into a...

  • Letting the word in vs. Getting the word out The direction of marketing has changed 180 degrees. While marketers...

    Related posts brought to you by Yet Another Related Posts Plugin.

  • books

    Steve’s Books

    "When Steve Yastrow writes, I pay close attention"
    - Tom Peters

    "I had to buy two copies. The first one is so dog-eared and underlined I couldn't read it any longer."
    - Seth Godin

    Steve is the author of Brand Harmony and the newly published We: The Ideal Customer Relationship. Learn more and order direct from our Products page, or from Amazon.

    About Steve Yastrow and Yastrow & Company

    In addition to writing, I spend most of my work time helping companies unleash their potential by creating better connections with their customers. This happens through my speaking events and through Yastrow & Company consulting engagements, where my team and I help companies figure out who they intend to be in the future, and then engage the entire company in creating that future through strong "We" customer relationships.

    Before starting Yastrow & Company in the mid-90s I was vice-president of resort marketing for Hyatt Hotels. My experiences in the hotel business showed me clearly that most marketing doesn’t happen in the marketing department. Customers are paying attention to all interactions with a company, not just the promises made in traditional "marketing communications."

    For more information, see our About page.