Comments on: Be irreplaceable http://yastrow.com/2009/be-irreplaceable/ Author, Speaker, Consultant: Ideas on Creating Profitable Customer Relationships Tue, 17 Apr 2012 14:32:10 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Dan Gunter http://yastrow.com/2009/be-irreplaceable/comment-page-1/#comment-2173 Dan Gunter Sun, 14 Jun 2009 16:22:44 +0000 http://yastrow.com/?p=885#comment-2173 Andy Fantastic example, thank you for sharing it. Exactly the point I was trying to make in my latest comment regarding this blog entry over on Tom's website. Even if your team's reputation as a whole is par excellence', each team member still wants (and deserves) to be appreciated in a unique way. Andy

Fantastic example, thank you for sharing it. Exactly the point I was trying to make in my latest comment regarding this blog entry over on Tom’s website. Even if your team’s reputation as a whole is par excellence’, each team member still wants (and deserves) to be appreciated in a unique way.

]]> By: Andy Thorp http://yastrow.com/2009/be-irreplaceable/comment-page-1/#comment-2172 Andy Thorp Sun, 14 Jun 2009 16:04:18 +0000 http://yastrow.com/?p=885#comment-2172 This reminds me of the Johnny the Bagger story, where a check-out assistant made himself irreplacable by putting little philosophical gems on cards and placing one in the shoppers' bags. The great thing about this approach is not only does the customer like it, but it's great for the self-esteem of the 'deliverer' to be deemed indispensable. This reminds me of the Johnny the Bagger story, where a check-out assistant made himself irreplacable by putting little philosophical gems on cards and placing one in the shoppers’ bags. The great thing about this approach is not only does the customer like it, but it’s great for the self-esteem of the ‘deliverer’ to be deemed indispensable.

]]> By: Dan Gunter http://yastrow.com/2009/be-irreplaceable/comment-page-1/#comment-2171 Dan Gunter Sat, 13 Jun 2009 17:11:48 +0000 http://yastrow.com/?p=885#comment-2171 Quite simply, people NEED to go and read this blog on Tom's website. It has career-changing implications. Another gem Steve. Quite simply, people NEED to go and read this blog on Tom’s website. It has career-changing implications. Another gem Steve.

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