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	<title>Comments on: Basic Ingredients</title>
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	<description>Author, Speaker, Consultant: Ideas on Creating Profitable Customer Relationships</description>
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		<title>By: Amanda Cullen</title>
		<link>http://yastrow.com/2009/basic-ingredients/comment-page-1/#comment-2676</link>
		<dc:creator>Amanda Cullen</dc:creator>
		<pubDate>Thu, 13 Aug 2009 14:31:03 +0000</pubDate>
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		<description>Cincinnati became known as a &quot;chili town&quot; because someone thought to add chocolate to his chili. That&#039;s certainly a differentiating spice. Good post, Steve.</description>
		<content:encoded><![CDATA[<p>Cincinnati became known as a &#8220;chili town&#8221; because someone thought to add chocolate to his chili. That&#8217;s certainly a differentiating spice. Good post, Steve.</p>
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		<title>By: Caroline Ceisel</title>
		<link>http://yastrow.com/2009/basic-ingredients/comment-page-1/#comment-2640</link>
		<dc:creator>Caroline Ceisel</dc:creator>
		<pubDate>Mon, 10 Aug 2009 15:17:09 +0000</pubDate>
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		<description>I would even go as so far as to say that many of your customers or clients will initially expect that your are trustworthy and stable - especially if they had a referral to you.  You only have these basic ingredients to lose.</description>
		<content:encoded><![CDATA[<p>I would even go as so far as to say that many of your customers or clients will initially expect that your are trustworthy and stable &#8211; especially if they had a referral to you.  You only have these basic ingredients to lose.</p>
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