Comments on: Ask yourself this question: Did our relationship improve? http://yastrow.com/2008/ask-yourself-this-question-did-our-relationship-improve.html Author, Speaker, Consultant: Ideas on Creating Profitable Customer Relationships Thu, 20 Nov 2008 07:45:07 +0000 http://wordpress.org/?v=2.6.2 By: Mary Schmidt Marketing Troubleshooter » Do You “Service” Or Care? http://yastrow.com/2008/ask-yourself-this-question-did-our-relationship-improve.html#comment-168 Mary Schmidt Marketing Troubleshooter » Do You “Service” Or Care? Wed, 05 Mar 2008 15:39:05 +0000 http://yastrow.com/2008/ask-yourself-this-question-did-our-relationship-improve.html#comment-168 [...] More: Steve Yastrow, Ask yourself this questions: Did our relationship improve? Related Posts: Marketing Predators: I’d Rather Do Business With Tony Soprano Smash and Grab [...] [...] More: Steve Yastrow, Ask yourself this questions: Did our relationship improve? Related Posts: Marketing Predators: I’d Rather Do Business With Tony Soprano Smash and Grab [...]

]]> By: Steve Yastrow http://yastrow.com/2008/ask-yourself-this-question-did-our-relationship-improve.html#comment-28 Steve Yastrow Mon, 11 Feb 2008 10:18:28 +0000 http://yastrow.com/2008/ask-yourself-this-question-did-our-relationship-improve.html#comment-28 David - I couldn't agree more. In fact, we should look at our best personal relationships as models for our business relationships. This is not to say that we should be friends with all of our customers, but that personal relationships are the better ideal against which to compare, as opposed to advertising. Advertising is the most unnatural form of human communication imaginable. It doesn't reflect real life at all. David - I couldn’t agree more. In fact, we should look at our best personal relationships as models for our business relationships. This is not to say that we should be friends with all of our customers, but that personal relationships are the better ideal against which to compare, as opposed to advertising. Advertising is the most unnatural form of human communication imaginable. It doesn’t reflect real life at all.

]]> By: Steve Yastrow http://yastrow.com/2008/ask-yourself-this-question-did-our-relationship-improve.html#comment-27 Steve Yastrow Mon, 11 Feb 2008 10:16:40 +0000 http://yastrow.com/2008/ask-yourself-this-question-did-our-relationship-improve.html#comment-27 Richard - If you have a chance to dig into the free ebook on Encounters (or Chapter 2 in "We"), I'd love to hear your thoughts on this idea of improving your relationship, one encounter at a time. Good luck! Richard - If you have a chance to dig into the free ebook on Encounters (or Chapter 2 in “We”), I’d love to hear your thoughts on this idea of improving your relationship, one encounter at a time. Good luck!

]]> By: Steve Yastrow http://yastrow.com/2008/ask-yourself-this-question-did-our-relationship-improve.html#comment-26 Steve Yastrow Mon, 11 Feb 2008 10:15:08 +0000 http://yastrow.com/2008/ask-yourself-this-question-did-our-relationship-improve.html#comment-26 Greg - Enjoy the book! Greg - Enjoy the book!

]]> By: Greg Balanko-Dickson http://yastrow.com/2008/ask-yourself-this-question-did-our-relationship-improve.html#comment-20 Greg Balanko-Dickson Sat, 09 Feb 2008 00:37:03 +0000 http://yastrow.com/2008/ask-yourself-this-question-did-our-relationship-improve.html#comment-20 Steve, not sure why I had the issue but I found the page and bought your book. I emailed you a screen capture of the error and URL that I had the issue with. Steve, not sure why I had the issue but I found the page and bought your book. I emailed you a screen capture of the error and URL that I had the issue with.

]]> By: Steve Yastrow http://yastrow.com/2008/ask-yourself-this-question-did-our-relationship-improve.html#comment-19 Steve Yastrow Fri, 08 Feb 2008 22:39:49 +0000 http://yastrow.com/2008/ask-yourself-this-question-did-our-relationship-improve.html#comment-19 Greg - Sorry you had trouble finding the products page ... I just checked and it seems to be working. If you have a problem, email me - steve (at) yastrow . com. Greg -

Sorry you had trouble finding the products page … I just checked and it seems to be working. If you have a problem, email me - steve (at) yastrow . com.

]]> By: omer rosen http://yastrow.com/2008/ask-yourself-this-question-did-our-relationship-improve.html#comment-18 omer rosen Fri, 08 Feb 2008 19:35:42 +0000 http://yastrow.com/2008/ask-yourself-this-question-did-our-relationship-improve.html#comment-18 It's a small world after all... What are you doing in Israel? If you want a warmer weather come to Tel Aviv. Jerusalem indeed is a cold place in the winter. You meant Miri Ben Ari, the violin player? It’s a small world after all…
What are you doing in Israel?
If you want a warmer weather come to Tel Aviv. Jerusalem indeed is a cold place in the winter.

You meant Miri Ben Ari, the violin player?

]]> By: Richard Morton http://yastrow.com/2008/ask-yourself-this-question-did-our-relationship-improve.html#comment-17 Richard Morton Fri, 08 Feb 2008 18:51:21 +0000 http://yastrow.com/2008/ask-yourself-this-question-did-our-relationship-improve.html#comment-17 It's good to hear that something that I have been doing is right. In most encounters with customers or clients of my customers I do try to do something which improves the relationship, although I haven't analysed it before. In most cases it works, and even if it only brightens mine or somebody else's day, then it is worthwhile. Thankyou for making me feel more positive. It’s good to hear that something that I have been doing is right. In most encounters with customers or clients of my customers I do try to do something which improves the relationship, although I haven’t analysed it before. In most cases it works, and even if it only brightens mine or somebody else’s day, then it is worthwhile.

Thankyou for making me feel more positive.

]]> By: Greg Balanko-Dickson http://yastrow.com/2008/ask-yourself-this-question-did-our-relationship-improve.html#comment-16 Greg Balanko-Dickson Fri, 08 Feb 2008 17:36:59 +0000 http://yastrow.com/2008/ask-yourself-this-question-did-our-relationship-improve.html#comment-16 Refreshing, to hear someone else who gets it. I have been telling people to pay attention to the customer experience for years. In the last 5 years I have been helping customers to "blueprint the customer experience". BTW, your Products page returned a "not found error". How can get your book? Refreshing, to hear someone else who gets it. I have been telling people to pay attention to the customer experience for years. In the last 5 years I have been helping customers to “blueprint the customer experience”.

BTW, your Products page returned a “not found error”. How can get your book?

]]> By: Steve Yastrow http://yastrow.com/2008/ask-yourself-this-question-did-our-relationship-improve.html#comment-14 Steve Yastrow Fri, 08 Feb 2008 13:06:56 +0000 http://yastrow.com/2008/ask-yourself-this-question-did-our-relationship-improve.html#comment-14 Omer - Thank you. I am actually in Jerusalem now, writing at my favorite coffee shop, Tmol Shilshom, where big chunks of my last book were written. A little chilly, but nice weather we're having! Listening to Moah Ben Ari's new Live CD. Omer -

Thank you. I am actually in Jerusalem now, writing at my favorite coffee shop, Tmol Shilshom, where big chunks of my last book were written. A little chilly, but nice weather we’re having! Listening to Moah Ben Ari’s new Live CD.

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