Comments on: A ton of feathers http://yastrow.com/2008/a-ton-of-feathers.html Author, Speaker, Consultant: Ideas on Creating Profitable Customer Relationships Tue, 06 Jan 2009 20:27:47 +0000 http://wordpress.org/?v=2.7 hourly 1 By: Amanda Cullen http://yastrow.com/2008/a-ton-of-feathers.html/comment-page-1#comment-448 Amanda Cullen Tue, 26 Aug 2008 17:01:50 +0000 http://yastrow.com/2008/a-ton-of-feathers.html#comment-448 Not to mention how easy it is for all those feathers to fly away at the slightest puff of air! If a loyal customer has a bad experience with your company, they will probably give you another chance. If a new, potential customer has a bad experience, they will leave and never come back. Not that I'm saying a loyal customer is a brick house... Not to mention how easy it is for all those feathers to fly away at the slightest puff of air!

If a loyal customer has a bad experience with your company, they will probably give you another chance. If a new, potential customer has a bad experience, they will leave and never come back.

Not that I’m saying a loyal customer is a brick house…

]]>