Steve’s Latest Posts

Customers, Defined
Before you can influence or persuade all of your business's important customers, you have to know who they are. Here's my Definition of a Read More ›
Relating on the Road
I'm flying home after giving nine speeches in ten days. Many of these were half-day workshops, so I have spent much more time in front of Read More ›
Israel is Talking, but Not Communicating
We all know the difference between talking and communicating. Being "talked at" by someone has a very different feel to "communicating with" someone. Read More ›
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