Steve’s Latest Posts

Your Company Matters, But Have You Figured Out Why?
Today's message is simple but big: I want you to think about why your company matters. Why should people care about your company? Why does Read More ›
Give Your Employees Tools to Ditch the Pitch
Training magazine asked me to adapt the Ditch the Pitch habits for any employee in a customer-facing role. I encourage managers to eliminate scripts Read More ›
Hello? Are You Here?
"How's work?" I asked a young family friend, who is six months into a new job at an advertising agency. "It's fine, I guess." "Ok. Not the Read More ›
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