Steve’s Latest Posts

Your Company Matters, But Have You Figured Out Why?
Today's message is simple but big: I want you to think about why your company matters. Why should people care about your company? Why does Read More ›
Give Your Employees Tools to Ditch the Pitch
Training magazine asked me to adapt the Ditch the Pitch habits for any employee in a customer-facing role. I encourage managers to eliminate scripts Read More ›
Hello? Are You Here?
"How's work?" I asked a young family friend, who is six months into a new job at an advertising agency. "It's fine, I guess." "Ok. Not the Read More ›
Visit Steve's Blog


"When Steve Yastrow writes, I pay close attention."
Tom Peters

"Ditch the Pitch is a great read-- interesting, fun, and easy to follow. And I’ve already seen the concepts work. Just yesterday, I called a client and had a conversation that was 95% about the client, as the book suggests. At the end of the call, he sent a new matter my way. I ditched the pitch and it resulted in new business."
Attorney, Chicago, IL

"Steve Yastrow's teachings are applicable to any business that values long-standing success based on personal relationships."
Alex von Bidder
Managing Partner, The Four Seasons Restaurant, New York

"Steve Yastrow has clearly described the emotional reality of customer relationships and their impact on profitable business growth."
Rhoda Olsen
President, Great Clips for Hair

On Steve’s Mind

Get Steve's newsletter featuring his ideas and practical advice delivered to your email inbox.


Subscribe   Unsubscribe

Get in Touch

Steve would love to hear from you!