Steve’s Latest Posts

Time is Money? I Don’t Think So.
Joe and Megan have always been friendly rivals. They sell similar services and compete for the same customers. And, they have different Read More ›
Improvise Every Conversation
When talking with friends, you don't use scripts or PowerPoint slides. When talking with customers, you shouldn't either. Watch the video Improvise Read More ›
6 Tips for Building Customer Relationships on the Phone or Through Email
Here's one of the most common comments I get about building customer relationships: "We never see our customers face-to-face. We're lucky if we get Read More ›
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