Steve’s Latest Posts

6 Tips for Building Customer Relationships on the Phone or Through Email
Here's one of the most common comments I get about building customer relationships: "We never see our customers face-to-face. We're lucky if we get Read More ›
You Were Born to Improvise
You are already a great improvisor! In fact, all of human history has led to you being born to improvise. Get inspired and start engaging in Read More ›
Stop Pitching. Start Improvising.
Improvisation is the best way to engage in persuasive conversations. And it's easier than you Read More ›
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