Steve’s Latest Posts

Oops! Make Accidents Work
Hey, no salesperson is perfect. You need to make accidents work for you, and I explain this improv concept for use in your sales Read More ›
Everything is Marketing!
Why do you like doing business with certain companies and dislike doing business with others?  Oh, I know... is it because some companies produce Read More ›
The Most Dangerous Thing About an Elevator Pitch
Think you know what it Read More ›
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"When Steve Yastrow writes, I pay close attention."
Tom Peters

"Ditch the Pitch is a great read-- interesting, fun, and easy to follow. And I’ve already seen the concepts work. Just yesterday, I called a client and had a conversation that was 95% about the client, as the book suggests. At the end of the call, he sent a new matter my way. I ditched the pitch and it resulted in new business."
Attorney, Chicago, IL

"Steve Yastrow's teachings are applicable to any business that values long-standing success based on personal relationships."
Alex von Bidder
Managing Partner, The Four Seasons Restaurant, New York

"Steve Yastrow has clearly described the emotional reality of customer relationships and their impact on profitable business growth."
Rhoda Olsen
President, Great Clips for Hair

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